When purchasing pottery, accessories, and other small items through our online store, you have multiple choices on shipping and/or pickup:

1) UPS and USPS estimated shipping. UPS - your order will ship UPS and you are charged the rate that the UPS Live Calculator estimates your shipping cost. This can vary greatly based on the items purchased and your location. The rate they estimate is charged with your purchase and is final. We do not do charge backs for their undercharges or credit for overcharges. You can usually easily estimate at least $20 per box and, again, that can increase substantially based on box size and your location. USPS - currently available only for small orders (order size calculated at checkout).

2) Pick up is always an option at our Morrow, OH location. We require at least 24 hours notice before you arrive so we may prepare your order for pickup.

All larger furniture items may be shipped via Blanket Wrap or Crated Freight service. The charge for this service can vary greatly due to shipping method chosen, size and quantity of item(s), your location, and other special circumstances. If you are purchasing furniture online and select Shipping, you WILL NOT be charged shipping during checkout. You will be contacted by our staff to discuss shipping methods and charges will be calculated and due prior to shipment. We compare pricing with multiple shippers and exact cost is passed on to the customer. If crating is required, there will be crating charges incurred and added to your shipping invoice. Rest assured that we work hard to provide you the most reasonable rates possible. We regularly quote with UPS, UPS Freight, Fedex, Greyhound, and multiple blanket wrap shippers. Blanket wrap shipping may seem high for a single item, but it eliminates the need for crating and the associated costs. This is an excellent option when you are purchasing multiple large items as the base rate increases minimally when adding additional items to the shipment.

It is rare that we encounter shipping or delivery damage; however, occasionally it can happen. Please check over your shipment immediately upon delivery. If the driver leaves, they consider your shipment has been accepted. If you would find damage after delivery driver has left, please contact the shipping company, and then The Workshops of David T. Smith.